Update For COVID-19 Level 4 Lockdown

Veterinary services have been classified under an essential category. To help keep our clients and staff safe during the COVID-19 outbreak, we are making the following changes:

Only Emergencies, pets suffering from pain, distress or sickness to be seen. Please ring 09 250 0555 if not sure.

No client access to the inside of the clinic

Not accepting bookings for non-urgent procedures as annual health checks, nail trims etc.

Bookings for puppy and kitten vaccinations are accepted

Our cattery will be closed during the lockdown

Appointments are a must. Same-day appointments and emergency appointments are available. Please ring.

Phone or video consults can be considered

Medication and pet foods can be requested via phone or email

Open 6 days (Sundays closed)

New process (effective 25/03/20):

  1. Please stay in your car when you arrive. Make sure the cat is in the cage and the dog is on the lead.
  2. Call the clinic reception when you arrive on 09 250 0555
  3. A staff member will come and collect the pet from outside, maintaining a safe social distance.
  4. The vet will examine your pet and will call the owner to discuss your concerns and plan diagnostics and treatment.
  5. The reception will take the credit card payments over the phone or Genoapay/Zip payments can be taken digitally.
  6. Your pet will be delivered back to you with the medications

We reassure you that your pet will get their usual treats and loving attention, while in the consult.

Hospital admissions for medical and surgical procedures:

A staff member will come and collect the pet from outside

Veterinarian or staff member will answer your questions over the phone

Procedure consent forms can be downloaded from the website and you can send this to us electronically or a text consent may be accepted in certain situations

Purchasing Nutrition, Medicine and other supplies

Please ring in advance to advise us of the food or medicine you need for your pet. We can take payment over the phone or you can show us proof of online payment when you arrive to pick up your order. The direct credit online payment will not show in our account until the next working day, so plan your payments accordingly in advance. Call us from the car park and we will bring your order out to you, using the required safe distance.

We may courier these items, at a small charge. Plan in advance.

For self isolating or unwell clients

  • If you are sick or displaying any flu/cold symptoms we respectfully ask you to not come in to the clinic. We do not want to put our staff or other clients at risk so will not be consulting with anyone who has these symptoms.
  • If you have a contact who is unwell, please tell us by phone before arriving so we can assess risk and plan how we can best help you and your animal.

We appreciate your understanding and cooperation during these trying times.

In case of Emergency

Please call us before arriving – this will ensure someone is available and organised to help your pet readily.

Emergency Info

Welcome to Pet Vets Papatoetoe

We believe it is a privilege to be allowed to care for your beloved pets. We endeavour to educate the pet parents about medical and wellness care so they can make informed decisions. Our standard of care encompasses safety, comfort, compassion, and the practice of progressive, high-quality medicine. We accomplish this by selecting a knowledgeable and experienced team, using high-quality medical equipment and diagnostic testing. Our Veterinarians practice with passion, whether your visit is for routine vaccination, for major surgery, you have popped in for a behavioural advise or X-rays.

We firmly believe that pets are part of the family. It is an honour and a privilege to be your “other family doctor.”

Why Choose Us?

Experience

We have years of experience under our belts; you can trust that we’ve seen it all!

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Boarding Cattery

Our on-site boarding cattery offers you peace of mind that your cat's specific needs are catered for and they are monitored by qualified staff.

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Affordable

We work hard to provide the best care possible within your budget. We offer payments with Zip, Q Card, Farmer's Card, VetCare Finance, genoapay.

Cat Friendly

At Pet Vets Papatoetoe, we have set up a cat-friendly environment. There is a separate waiting area, consult room and hospitalisation room for our feline friends.

20 Minutes Appointment and Minimal Waiting

Longer appointment times to allow sufficient time for a thorough check-up and to answer all your queries. It also enables us to run our appointments on time.

House Calls

We provide house calls, with prior arrangement/appointment.

Free Nurse Services

Puppy and kitten health advise
Dental checks
Nutritional advise
Weight clinics

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Kiwi Owned

Locally owned and operated. Veterinary care provider for Assistance Dogs NZ (Auckland)


Our Services

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Anaesthesia and Surgery
Anaesthesia and Pain Management Surgery
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Dental Care
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Senior Care
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Behaviour Management and Puppy Classes
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What Clients Say

Ariana Robson
29 Nov 2019

The team at Pet Vet Papatoetoe are wonderful. My kitten Wesley was very unwell and Dr Singh and his team did wonders to get her better. The support, care and love towards wesley and my family was comforting. We were able to leave Wesley with Dr Singh and Gaylene for two days whilst at work and were able to pick her up in the afternoons. I was updated with the progress of Wesley throughout the day which was awesome. We are so happy Wesley is back to her cheeky, lovable and friendly self. Thank you so very much Pet Vet Papatoetoe. You guys are amazing. My family and I genuinely appreciate all you have done for our Wesley. Thank you, thank you, thank you 😊💕

Dima Idais
28 Jan 2020

The staff and vet here are so great and they actually care about the health of cats compared to other places I’ve been. My cat had to have an emergency operation and they were the only vets welling to do it on a weekend and at an affordable price :) highly recommend them!!!

Theresa Tasesa
8 Feb 2020

I’m so glad I switched to Pet Vets Papatoetoe, Gale the receptionist such a welcoming face when you walk in. The Vet doctors there are awesome and very informative when it comes to our fur babies. Highly recommend them.

Teresa Jones
25 Oct 2019

So happy with our experience at Pet Vets Papatoetoe. They made sure that our puppy Luna had a great experience from her very first appointment - so much so that she gets super excited to go to the vet now! All the staff are so friendly and helpful, and will go above and beyond to help. I can't recommend them highly enough.

Jude Shelley
8 Jan 2020

We are so pleased to have Pet Vets open in Papatoetoe!! We have had to visit several times in the last few weeks and every time we have been so well looked after. Hameet has gone out of his way to check every possibility and to keep our costs down. He has checked up after we have come home to make sure our dog was doing okay. He even followed up, with a call, the morning after we had to have a midnight visit to the emergency vet. He is very thorough and we feel confident he does everything possible to get the best outcome for our pets. Gaylene always meets us with a smile and is so welcoming and friendly. We feel that all the staff really care about our pets and us. I highly recommend Hameet and his wonderful team to look after your pets and do the best for them and you. Thank you Pet Vets. 😊

Sarah Barwell
23 Dec 2019

Awesome vets. Been in Auckland on holiday and have had both my cats that have needed to see the vets. Very efficient, super quick at making you an appointment. Went to after hours vets who wanted to do surgery on my pet and charge me 3k! Next morning came to pet vets who said does not need surgery so saved me thousands of dollars literally. Would highly recommend them. And if I move back to Auckland will deffinatly be my local vet.

Aura Irani
12 Jul 2019

We are very pleased with the service we have received from the staff at Pet Vets. The reception staff are friendly and welcoming and super helpful! The vet Dr Harmeet has been amazing to all our cats and we have trusted him as their vet for years. He is very knowledgeable and genuinely cares for them - even if it is a simple yearly checkup. Would highly recommend them :) Milo agrees too!


Get In Touch

Contact Info
Opening hours - during Level 4 alert
Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm
Saturday 9am - 1pm
Sunday Closed
Public holidays Closed
Parking

Plenty of parking on site.

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